Frequently Asked Questions
We’ve compiled answers to help you better understand our cleaning solutions and how we work.
What areas do you provide office cleaning services in?
We serve businesses and commercial properties across Australia, including
major cities and regional locations. Contact us to confirm availability in your area.
How do I book commercial cleaning with All Pro Cleaners?
Booking is simple through our online portal or by calling +61 432 891 717 Our team will assist you with scheduling a service tailored to your business.
Are your office cleaners insured and police-checked?
Yes, all our commercial cleaners undergo thorough police checks and are fully
insured to protect your business.
Can I customize cleaning services for my office?
Absolutely! We tailor all cleaning services to meet your specific business need sand schedules.
What is included in your regular office cleaning service?
Our regular cleaning covers dusting, vacuuming, restroom sanitation, kitchen and break area cleaning, waste removal, and more.
How often should I schedule deep cleaning for my office?
We recommend deep cleaning every 3 to 6 months or prior to major events to
maintain office hygiene.
Do you meet commercial lease cleaning requirements?
Yes, our end of lease cleaning complies with landlord and tenancy standards to help you secure your bond refund.
What cleaning products do you use? Are they safe for office environments?
We use industry-approved products safe for workplaces and employees.
How long does an office cleaning session take?
Cleaning duration depends on office size and service type, typically ranging from 1 to 5 hours.
Can I book one-time or recurring cleaning services?
Both options are available with no long-term contracts. You can schedule one-off or regular cleaning as per your needs.
Are discounts available for ongoing office cleaning?
Yes, we offer competitive rates for regular commercial cleaning contracts.
What do your pressure washing services cover?
Our pressure washing cleans building exteriors, driveways, patios, parking lots,
and other outdoor commercial areas.
How is commercial carpet cleaning performed?
Using steam cleaning and hot water extraction, we deep clean carpets to remove dirt, allergens, and stains efficiently.
Do you cater to medical and aged care facilities?
Yes, we provide specialized cleaning services for medical clinics, aged care, and other sensitive environments.
How trained are your cleaners for office environments?
Our staff undergo rigorous training to maintain hygienic, professional, and
discreet cleaning in all business settings.
Can I request regular cleaning by the same staff?
We aim to assign consistent teams whenever possible to maintain familiarity and quality.
What do I need to prepare for a cleaner's visit?
Typically no preparation is required. Provide any specific instructions during booking or prior to the visit.
What is your cancellation policy for office cleaning?
We request at least 24 hours’ notice on cancellations or re-schedules to avoid fees.
How quickly can you respond to urgent cleaning requests?
Call us at +61 432 891 717 for urgent needs, and we’ll do our best to accommodate promptly.
How do you ensure quality control?
We conduct regular audits, client feedback reviews, and maintain professional standards for consistent service.